Estadia starts with what worries you most: getting your parte de viajeros and reserva de hospedaje to SES.Hospedajes inside the 24 hours. With that sorted, you can add cleaning, team and marketing. Each one is optional and goes with any plan.
Whatever you choose, SES is in. Guests fill in the check-in from their phone, you click Send, and Estadia sends it to SES.Hospedajes inside the 24 hours.
Guests open a branded check-in page on your domain, in their own language, carrying your logo. They fill in their details before they arrive, no paperwork at the door. No domain yet? We'll set one up for you when we get you started.
When a filing comes back with a problem (wrong document number, expired passport, mismatched date of birth), Estadia marks it in red. Reopen the guest's form so they can correct the error, or send it again if SES was just temporarily down. No re-entering data by hand, no logging into the SES portal at 23:00.
The reserva de hospedaje covers the booking; the parte de viajeros covers each guest. Estadia shows them separately, each with its own 24-hour deadline and its own send button. SES gives back a reference code for each, and Estadia saves every one next to the booking. Need 'the registration for Carmen on 12 May'? Two clicks, not a spreadsheet rebuild.
Booking fell through at 23:00 after you'd filed? One click sends the official cancellation (the anulación) in your own name, and its reference is saved next to the original filing. You cancel the booking and the guests from the same screen. No logging into the SES portal.
It is easy to see which cleans nobody has taken yet, days ahead. Your Airbnb and Booking.com bookings are already in Estadia, so there is nothing to type twice. Your cleaners don't have to sign up for anything.
All your properties, their bookings and who is cleaning each changeover. You know what is coming without checking property by property.
It is easy to see which cleans or repairs nobody has taken yet. You find out days ahead, not when the guest is already at the door.
You note who does each clean and each repair. They do not have to sign up for anything: you plan, and tell them the way you always do.
Cleaners, plumbers, electricians and suppliers with phone and email, grouped by trade. No more digging for a number in a WhatsApp chat from three months ago.
Each person who helps you gets their own access to Estadia instead of sharing yours. So you always know who did what. We set it up with you when we get you started.
Whoever helps you with check-ins signs in as themselves. No more sharing one password between the whole team.
Because everyone signs in as themselves, you know who registered each guest with SES.
At check-in, guests can say whether they want to hear about your offers: a discount for coming back, an offer on another of your properties, whatever you choose. We keep the exact text they agreed to and you take the list. You send the emails. Estadia sends none.
This does not affect your check-in. You can withdraw this consent at any time by contacting [email protected].
We keep what each guest agreed to, the exact text they saw and the date, for as long as their consent stands. If a guest opts out, you mark it in Estadia and remove them from your email tool.
A discount for coming back, an offer on another of your properties, whatever makes sense for you. Then you take the list and write from the email tool you already use.