Royal Decree 933/2021 asks for two filings: the reserva de hospedaje when a booking is confirmed, and the parte de viajeros once the guests have checked in. Estadia puts each one in front of you when it is due. Guests fill in a form on their phone before they arrive, their details come straight into Estadia, and one click sends each filing in your own name, inside the 24 hours.
Royal Decree 933/2021 asks for two filings, each with its own 24-hour deadline. Here's what you owe, and where Estadia takes the weight off.
The reserva de hospedaje is due 24 hours after a booking is confirmed; the parte de viajeros, 24 hours after the guests check in. Estadia shows you each one when it is due, and a single click sends it: the booking as soon as it comes in, the guests once they've arrived.
Fines reach €30,000 for serious cases under Organic Law 4/2015. Estadia checks every required field before either filing is sent, so what reaches SES.Hospedajes is clean. No late filings, no missing data.
Records must be kept for three years from the end of each stay. Estadia automatically saves each filing's SES reference code with the date and time it was sent. Searchable, exportable, nothing to print or file.
Eight steps, no typing on your side: the reserva de hospedaje filed when the booking comes in, and the parte de viajeros filed once the guests have arrived. Every SES reference code saved next to the booking.
Your Airbnb or Booking.com calendar brings the new booking in automatically: property, dates and where it was booked. No typing. Estadia shows it straight away as a reserva de hospedaje to send, with its 24 hours counting down. One click sends it to SES.Hospedajes in your own name.
Estadia sends each guest a link to check in online before they arrive, on your own domain, with your logo and your colours. They open it in English, Spanish, French or German. Your guests never see the Estadia name.
The guest enters the details SES.Hospedajes requires: full name, date of birth, document number, nationality. They review and sign consent before sending it.
As soon as every guest has sent their details, the booking is marked as ready. You see exactly which guest still has to send theirs, and how much is left of the second deadline: 24 hours from check-in.
Estadia now shows the booking as a parte de viajeros to send. Before anything reaches the Ministry of the Interior, it checks every detail: document format, required signatures, guests entered twice. If everything is correct, one click sends the parte de viajeros in your own name. Both deadlines met.
SES.Hospedajes replies with a reference code for each filing: one for the reserva de hospedaje and one for the parte de viajeros, covering every guest. Estadia saves every code next to the booking with the date and time, so your filing history builds itself. Any filing you need is two clicks away.
If a filing comes back with a problem (wrong document number, expired passport), Estadia shows it to you with two options: reopen the guest's form so they can correct it, or send it again. No logging into the SES portal.
When a booking falls through after you've filed it, one click sends the official cancellation (the anulación) to SES in your own name, and its reference is saved next to the original filing. You cancel the booking and the guests from the same screen, each with a single click. No logging into the SES portal at 23:00.
Royal Decree 933/2021 asks for the booking as soon as it is confirmed and the guests once they've arrived. Estadia keeps both on one screen and sends each with a single click. For most check-ins, the guest gets a link, fills in their details and you click Send.
Guests open a branded check-in page on your domain, in their own language, carrying your logo. They fill in their details before they arrive, no paperwork at the door. No domain yet? We'll set one up for you when we get you started.
When a filing comes back with a problem (wrong document number, expired passport, mismatched date of birth), Estadia marks it in red. Reopen the guest's form so they can correct the error, or send it again if SES was just temporarily down. No re-entering data by hand, no logging into the SES portal at 23:00.
The reserva de hospedaje covers the booking; the parte de viajeros covers each guest. Estadia shows them separately, each with its own 24-hour deadline and its own send button. SES gives back a reference code for each, and Estadia saves every one next to the booking. Need 'the registration for Carmen on 12 May'? Two clicks, not a spreadsheet rebuild.
Booking fell through at 23:00 after you'd filed? One click sends the official cancellation (the anulación) in your own name, and its reference is saved next to the original filing. You cancel the booking and the guests from the same screen. No logging into the SES portal.
Changeover at 11:00 and nobody is cleaning. You would rather know days ahead than that same morning. It is easy to see which cleans nobody has taken yet, and which repairs still have no one. Your cleaners don't have to sign up for anything.
No more sharing your password. Whoever helps you signs in as themselves, and you always know who registered each guest with SES.
At check-in, guests can say whether they want to hear about your offers: a discount for coming back, an offer on another of your properties, whatever you choose to offer. On your behalf, we keep the exact text they agreed to and when. You take the list and write to them from your own email tool. Estadia sends no emails.
SES comes first. With that settled, there are three more things that save you time, and you choose which ones.
One 30-minute setup call, then two weeks of real use before any invoice. Every plan includes sending both filings to SES.Hospedajes (reserva de hospedaje and parte de viajeros), the online check-in form for your guests and a saved history of every filing. Add-ons are priced separately. Annual billing saves 20%.
Plan the cleaning for the next two weeks and see straight away which changeovers still need a cleaner. Your cleaners don't need to sign up.
Everyone on your team with their own access to Estadia, so you know who registered each guest. We set it up with you when we get you started.
Guests can tick a box at check-in to hear about your offers. Estadia keeps a record of their consent and gives you the list, and you email them yourself.
Yes. Royal Decree 933/2021 asks for two separate filings: the reserva de hospedaje, which covers the booking itself and is due within 24 hours of the booking being confirmed, and the parte de viajeros, the per-guest report due within 24 hours of check-in. Estadia handles both. It shows you each one separately when it is due, with its own deadline: the reserva de hospedaje as soon as the booking comes in, the parte de viajeros once the guests have arrived. You click Send and Estadia sends it in your own name. You never have to open the SES.Hospedajes portal.
Through the official SES.Hospedajes connection for software (what the Ministry calls the "servicio web"), run by the State Secretariat for Security ("Secretaría de Estado de Seguridad"), using your agency's own SES registration. Every filing is saved with SES's reply and the date and time, so you have a complete history of what was sent.
Any platform that gives you a calendar link (iCal): Airbnb, Booking.com, and many regional agencies. Estadia pulls every new booking from those calendars, so the only reservations you ever type in by hand are direct bookings that don't come through a booking platform.
Estadia sends the online check-in form to the lead guest in English, Spanish, French or German, on your own domain. As the 24-hour deadline gets closer, Estadia highlights any booking still missing details. Open it and you see exactly what needs attention.
When a booking falls through after you've filed it, Estadia sends the official cancellation to SES (the anulación) in your own name, without you leaving Estadia. The booking and the guests are cancelled from the same screen, each with a single click, and the cancellation reference is saved next to the original filing. No logging into the SES portal at 23:00.
Every filing (the booking and the guests) is saved with its SES.Hospedajes reference code, the date and time, and a downloadable copy. In practice this removes the need for a separate paper registration log: the information you'd otherwise write there is already captured and exportable from Estadia.
Yes. Your guest data is strictly isolated from every other customer's, and the sensitive fields (DNI, passport, address) are stored encrypted. Only your account can unlock them, and everything is hosted in the EU.
We set up your first property in a 30-minute call, connect your booking calendars, and send your first filing to SES together, live. You use it for two weeks before any invoice. If it's not a fit, we cancel you for free and your data stays yours.
Yes, on request. The guest form comes in English, Spanish, French and German as standard. If you regularly host guests in another language, tell us when we get you started and we'll add it.
Yes. Most people start with SES, because that is what takes the fine off your mind. When you want cleaning, team or marketing, you add them to any plan. We talk about the price of each on the 30-minute call.
No. They do not create an account or install anything. You note who is cleaning each changeover from your computer and tell them the way you always do, by WhatsApp or a call. Estadia does not message them.
No. Estadia sends no emails at all. The guest says at check-in whether they want your offers, we keep what they agreed to, and you take the list. You write to them yourself, with whatever email tool you already use.
One 30-minute call and your first property is live. Guests check themselves in from their phone. The booking is filed as soon as it comes in, the guests once they've arrived, both inside the 24 hours. Two weeks free, no invoice until you're up and running.